Terms & Conditions

Lesson Confirmation:
You will receive a confirmation message the day before your lesson.  
Please message us back to confirm your attendance. 

Driving Instructor arrival times:
Due to traffic conditions and the large area your driving instructor covers, you must allow a 15 minute window for your instructor's arrival time.  

Cancellation Policy:
If you need to cancel your driving lesson, we understand. Things happen in life.  Please let us know ideally 24 hours before your driving lesson is booked, or as soon as possible.

Refund Policy:
Should you have a change of heart regarding your training, for personal reasons or if you are unhappy with the service, we can offer you a refund of the remaining hours within the block that you have purchased.
The refund policy states you must allow 28 days for the refund to be received.

Complaints Procedure:
If you would to make a complaint against Pass With Lee Driving School, please email leespary@live.co.uk and the matter will be dealt with urgently.

Unacceptable behaviour:
Your training may be terminated if you behave inappropriately towards your Driving Instructor or your fellow road users.